Question 1

How can I place an order on JewlSangam?

Accepted Answer

Placing an order is  very simple  just click on the product you like from the website either note down the SKU code or send them to WhatsApp number or place a order through the website and our customer support executive will contact you with in 24 hours.

Question 2

What is the guarantee of the metal I am buying from JewelSangam?

Accepted Answer

Every product comes with the highest level of guarantee as every product is BIS certified ( BIS is a government assurance that checks the jewelry and only put hallmark to that jewelry who passed their standards.
Additionally to this, you will also get a brand card with it which has all the details about  the products specifications, buyback, and exchange values

Question 3

What is the guarantee of the stones ? Are they genuine or not?

Accepted Answer

Every stone comes with a certificate of GIA and IGI which are two of the most reputed International Private laboratory in the world.

Question 4

Do I need to pay the whole amount in full while placing the order?

Accepted Answer

No, you can just pay the 10% of the estimated bill upfront and our team will give you the exact date and time when your product will be ready, once it is ready we will call you and you can come and collect the product from our office and pay the rest amount in full over the counter.

Question 5

What if I didn't like a design if I have given an order For?

Accepted Answer

we always manufacture the jewelry after your complete satisfaction and your confirmation, but still If it's under the situation that the manufacturing process can be  stoped you can cancel the order at any time, But if it cants you can get your 100% money-back just deducting the making charges and the government taxes

Question 6

Why I should go for Jewel Sangam apart from other jewelry brands?

Accepted Answer

Other jewelry brands and jewelers store some regular in trends stocks for which there fixed costs increases like various  staff salary , showroom maintainance costs, inventory costs and other such costs , thus customers, in turn, has to pay more, on the other hand, we don't hold any inventory so we can customize 100% as per your requirement and gives direct benefits to the customer.

Question 7

What if I want to create some design apart from the available  on the website?

Accepted Answer

No worries we  are always there to help you out , customer satisfaction and expectations are the driving forces for us, just reach out to us on our customer support number
+91-7055202222.(call & whatsapp).

Question 8

Why jewelsangam is going for this kind of business model?

Accepted Answer

We belive jewelry is your statement which reflects the persona of oneself so it should be unique and not like just go and buy what available in the market.

Question 9

Why jewelsangam doesn't give any kind of scheme or promotion?

Accepted Answer

Everyone knows promotion are not given by a store from his pocket to the customer instead they charge high making charges and gives few benefits to customers, customer feel like they have been given extra benefits for doing purchase ,as we directly manufacture as per the customer requirement we sale product at a very fewer margins, so we directly gives benefit and we don't need any kind of such promotion and schemes

Question 10

Is there any customer loyalty program at jewelsangam?

Accepted Answer

Yes, we know customer trust is the hardest thing to earn so we always belive to give them something extra ,So we have a lifetime customer loyalty program

500 Rs -  For sale of INR 50000 
1000 Rs - For sale of 50001- 100000 INR 
2000 Rs - For sale of 100001-200000  INR
5000 Rs - Above 200001 INR
[3:45 PM, 11/7/2020] Abc: Currently we don't ship the products to any location, customers has to collect the product from our office
[3:47 PM, 11/7/2020] Abc: Payment method

Question 11

What payment methods are accepted at jewelsangam?

Accepted Answer

we accept all the standard payment methods , such as
1  Bank transfer 
2. Credit/debit card 
3. UPI

Question 12

What are the delivery process? do we have a delivery option at our location?

Accepted Answer

Currently we don't ship the products to any location, customers has to collect the product from our office.

Gold Prices Per Gram: 5150

Silver Prices Per Gram: 630

Customer Care

FAQ

Frequently asked questions

How can I place an order on JewlSangam?

What is the guarantee of the metal I am buying from JewelSangam?

What is the guarantee of the stones ? Are they genuine or not?

Do I need to pay the whole amount in full while placing the order?

What if I didn't like a design if I have given an order For?

Why I should go for Jewel Sangam apart from other jewelry brands?

What if I want to create some design apart from the available on the website?

Why jewelsangam is going for this kind of business model?

Why jewelsangam doesn't give any kind of scheme or promotion?

Is there any customer loyalty program at jewelsangam?

What payment methods are accepted at jewelsangam?

What are the delivery process? do we have a delivery option at our location?

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